Returns & Exchanges
At NWTN Home, we want you to love your space. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate a Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing